SMM Maturity Index

Prompts based on total average maturity level after self-assessment


The model is designed to assess an organization’s “maturity” on the following scale:


Level 1Unmanaged – Meetings Management support processes are either non-existent or happening in an ad-hoc fashion.


Level 2Developing – The need for Meetings Management support processes are recognized, and the critical program elements have been identified.  Design of these processes may be starting.


Level 3Emergent – Meetings Management processes to support critical program elements are in place and are centralized.


Level 4Operative – The Meetings Management program is working and delivering value; compliance is beginning to gain traction.


Level 5Excelling – Meetings Management program is widely adopted, and is  supporting and delivering on overarching business objectives.


Level 6 – Mastering – The Meetings Management program is delivering value across the enterprise, platform is scaleable and is supported by ongoing efforts for continuous improvement.


For help or feedback please contact Paul Yachnes:

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