SMM Maturity Index
Prompts based on total average maturity level after self-assessment
The model is designed to assess an organization’s “maturity” on the following scale:
Level 1 – Unmanaged – Meetings Management support processes are either non-existent or happening in an ad-hoc fashion.
Level 2 – Developing – The need for Meetings Management support processes are recognized, and the critical program elements have been identified. Design of these processes may be starting.
Level 3 – Emergent – Meetings Management processes to support critical program elements are in place and are centralized.
Level 4 – Operative – The Meetings Management program is working and delivering value; compliance is beginning to gain traction.
Level 5 – Excelling – Meetings Management program is widely adopted, and is supporting and delivering on overarching business objectives.
Level 6 – Mastering – The Meetings Management program is delivering value across the enterprise, platform is scaleable and is supported by ongoing efforts for continuous improvement.
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